Ways to Pay Your Bill

Ways to Pay Your Utility Bill

  • Pay OnlineOur online utility payment system allows you to access your account and see billing, payment and consumption history (up to three years) as well as pay your bill. (You must create a new online profile each time you change addresses. This is more relevant to those who rent and move frequently.)

  • Automatic Bank Drafting. This service pays your bill directly from your checking or savings account. A statement is mailed to you approximately 21 days prior to drafting your bank account.

  • By U.S. Mail. Use the return envelope included with your bill to return your check. Remember to return the stub from your bill to ensure proper credit. You should never mail cash.

    • Mailing Address: Utility and Billing Services / P.O. Box 1449 / Stillwater, OK 74076

  • Phone. Call 405.742.8245. Our interactive voice response system will lead you through the automated bill payment process. *Account number required.

  • Pay-By-Text. Create an account using our online Customer Portal (Paymentus). Paymentus’ Pay-by-Text module allows you to opt-in to receive a text message containing your current balance and due date. You can respond “Pay,” which instantly makes your bill payment from whatever credit card, debit card, or bank account information you have securely stored in your user profile. You'll then receive a reply text confirming receipt of your payment.
  • Pay-By-Email (secure PDF). Create an account using our online Customer Portal (Paymentus).You can then opt-in to receive an email with an attached “Smart PDFeBill. The PDF is password-protected and opened securely on your desktop.You can view your bill summary and submit your payment information within the PDF itself. No envelopes to open or websites to visit. Just open the PDF and click to pay. Payments are handled with the same fortress-level security and compliance that is guaranteed across the entire Paymentus system.

  • In Person. You may bring your payment to the Stillwater Municipal Building at 723 S. Lewis St.

  • Drop Boxes. Available at the following locations: 

    • 8th Avenue parking lot entrance.

    • Southwest entrance of the Stillwater Municipal Building.

  • Average Billing. If you have lived at your current residence one or more years and you currently have a zero balance, you are eligible to sign up for our average billing program.

  • Credit or Debit Card. We accept MasterCard, Visa, American Express and Discover.

Content last reviewed 02.04.2021