Paying Your Bill
If you have questions about your bill or would like to make payment arrangements, contact us during office hours.
Payment Not Received
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If the payment is not received by the due date, the account immediately becomes subject to a late charge and possible disconnection. If you do not receive a bill in the mail, contact us to determine the status of your account.
Delinquent Accounts
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If you encounter difficulty in paying your bill on time, contact Utility and Billing Services before your account becomes delinquent. Should utility service be disconnected due to delinquent payments, a disconnection and reconnection fee will be required before services can be turned back on.
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An additional deposit may also be required.
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Additional fees will also be required if reconnection is made after office hours.
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All fees and the entire balance must be paid in full prior to reconnection of service.
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Life Support Customers. If disconnection of service would create a life-threatening situation, provide a certificate signed by a doctor or other health authority so arrangements can be made for priority reconnect in the event of a power outage.
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Utility Assistance Program
Content last reviewed 02.04.2021
