Start/Stop/Transfer Service

Start/Stop/Transfer Utility Service


Start Service

  • New Customers: If you are a new customer or a customer who has not had service in the past two years, service must be established in person at the Stillwater Municipal Building at 723 S. Lewis St. Service can be turned on the same day.

    • You must be 18 and have a valid government-issued picture I.D.

    • There is a $25 processing fee that is added to the first bill.

  • Existing or Recent Customers: If you are an existing customer or a customer who had service in his or her name in the past two years, service can be established or moved by calling 405.742.8245. Based on your past payment history, a deposit may be required.

  • About New Water Service: On the day service connection is scheduled, plan for someone to be present at the premises. If not, make sure all taps are turned off. If the City attempts to connect the water service and finds an open tap, the water will not be left on.

  • About New Electric Service: If your electric is not on after a reasonable time from making your utility arrangements, check your breakers prior to contacting the City. An additional fee will be incurred if another trip is required.


Stop Service

  • If you are moving out of our service area, call 405.742.8245 to close your account. Any deposit will be applied to the final bill. If there is a refund due, a check will be mailed with the final statement 10 to 14 days from the disconnection date.


Transfer Service

  • If you are an existing customer or a customer who has had service in your name in the past two years, service can be established or transferred by calling 405.742.8245. Based on your past payment history, a deposit may be required.