Stillwater News

Have your say: Stillwater Citizen Satisfaction Survey available online

Released:Oct 10, 2017



(STILLWATER, OKLAHOMA / Oct. 10, 2017) – The City of Stillwater has launched a survey to gather feedback from the community, including citizens’ opinion about quality of life and municipal services.

The City commissioned ETC Institute, a national marketing research firm, to survey 400 random households by mail and telephone. This is Stillwater's first citizen satisfaction survey since 2006.

“City Council, as part of its strategic planning last spring, identified public input as a key initiative,” Marketing and Public Relations Director Sherry Fletcher said. “We thought an updated citywide survey would assist us in better understanding our community.”

An online version of the survey is available for all residents on the City’s website.

“We are looking forward to your feedback, which will help us align our work with your expectations,” she added.

The seven-page survey covers the following:

  • General sense of where Stillwater is at the moment

  • Citizens’ opinion about city services and programs

  • Citizens’ opinion about infrastructure and neighborhood concerns

Residents can complete the survey until the end of October. City Council will receive the results sometime in December or early next year.

Fletcher pointed out that in addition to the citizen satisfaction survey, the City's marketing office has released two other surveys concerning a possible government obligation (GO) bond and a dedicated sales tax election that are also available online at

“We hope everyone takes the time to provide feedback to help city government make informed decisions,” she said.


For media inquiries, contact the Office of Marketing and Public Relations at 405.742.8219 or email

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