Utility Customer Service

The City of Stillwater provides electric, water, wastewater and waste management services—as well as utility metering and billing—to residential and commercial customers.

We are proud to provide high quality, customer-owned services to the residents of Stillwater. We are here to assist you and to answer questions about city utilities, billing rates and provide general billing information.

Utility Customer Service is a part of the Stillwater Utilities Authority (SUA).

Have questions? Here are some key contact points.

View: Utility Rates (Electric, Trash, Water/Sewer)

 General Information

 (405) 742-8245

 Start/Stop/Transfer Services

 Pay Bill

 (405) 742-8258

 Billing Inquires  (405) 742-8249
 Payment Arrangements  (405) 742-8246
 Call in Meter Readings  (405) 742-8252
 Waste Management Inquires  (405) 742-8269
 Fax  (405) 742-8352
 Email
 After Hours/Emergency

 (405) 372-3292

 OKIE line locate  (800) 522-6543
 Oklahoma Natural Gas  (800) 664-5463

Mailing Address
Utility Customer Service
P.O. Box 1449
Stillwater, OK 74076

Office Location
The Utility Customer Service is located in the Police and Municipal Building at 723 S. Lewis St. in Downtown Stillwater.

Hours of Operations
Monday through Friday 8 a.m. to 5 p.m.
Closed weekends and holidays.

Utility Customer Service 2012 Brochure (Download .pdf)

customerservice cityofstillwater brochure