City of Stillwater - Electric Utility

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Stillwater Power

City Hall : Electric : Customer Service : Establish Service

May 15, 2008

Assistance Request

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Did You Know?

Stillwater Electric Utility was honored recently in 2004 and again in 2006 as the most reliable electric service provider among Oklahoma municipal utilities of similar size. Stillwater’s average system availability index (ASAI) has been 99.98% or better during each of the last 4 years.
You can report a street light outage using our Assistance Request Systemor by calling 742-8230.
Compact Fluorescent Lamps (CFLs) - An energy saving alternative to standard (incandescent) light bulbs, CFLs use less wattage to give you the same lighting power as a larger wattage standard bulb.
Lightning kills nearly one hundred people every year in the United States and injures hundreds of others. When you first notice an upcoming storm, remember that lightning usually precedes rain. Go to the nearest building or car and stay inside until the storm has passed. Do not wait until the storm begins to take cover. Protect yourself and your family by moving to a safe place. Stay in the safe place until signs of lightning and thunder have been past for thirty minutes.
The light poles along Boomer Lake walking trail are now numbered to assist pedestrians when reporting non-working lights. Call 742-8230 or use the online Assistance Request System and note the pole number of the non-working trail light.
Stillwater’s community-owned utility is no longer known as ‘Stillwater Power’. We are simply the electric utility department of the City of Stillwater a.k.a. Stillwater Electric Utility. Our name and logo may have changed but we are the same group of dedicated employees providing the same great service our customers have come to expect.

Establish Service

For all new customers and customers that have not had service in the previous 2 years, service must be established in person at City Hall, 723 S. Lewis. Hours are 8 AM - 5 PM Monday thru Friday. Service can be turned on the same day.
For existing customers and customers that have had service in their name in the previous 2 years, service may be established or moved by calling 405-742-8250. Based on your past payment history, a deposit may be required.
You must be 18 and have a valid, government issued picture I.D.
There is a $25 processing fee which is added to the first bill

Deposits

A security deposit may be required. The amount of your deposit may be from $0 to $200 based on your payment history and/or information obtained from your credit report.
Deposits earn 1.25% simple interest which is credited to your bill once a year (in January). If you close the account, the deposit is applied to any outstanding balance and the remainder is refunded to you.
Deposits on accounts with at least 18 months of good payment history will be refunded. Good payment history will be considered as having no more than (2) late payments and/or one (1) disconnection notice in the last 18 months.