City of Stillwater - Electric Utility

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City Hall : Electric : Customer Service

May 15, 2008

Assistance Request

Did You Know?

Stillwater Electric Utility was honored recently in 2004 and again in 2006 as the most reliable electric service provider among Oklahoma municipal utilities of similar size. Stillwater’s average system availability index (ASAI) has been 99.98% or better during each of the last 4 years.
You can report a street light outage using our Assistance Request Systemor by calling 742-8230.
Compact Fluorescent Lamps (CFLs) - An energy saving alternative to standard (incandescent) light bulbs, CFLs use less wattage to give you the same lighting power as a larger wattage standard bulb.
Lightning kills nearly one hundred people every year in the United States and injures hundreds of others. When you first notice an upcoming storm, remember that lightning usually precedes rain. Go to the nearest building or car and stay inside until the storm has passed. Do not wait until the storm begins to take cover. Protect yourself and your family by moving to a safe place. Stay in the safe place until signs of lightning and thunder have been past for thirty minutes.
The light poles along Boomer Lake walking trail are now numbered to assist pedestrians when reporting non-working lights. Call 742-8230 or use the online Assistance Request System and note the pole number of the non-working trail light.
Stillwater’s community-owned utility is no longer known as ‘Stillwater Power’. We are simply the electric utility department of the City of Stillwater a.k.a. Stillwater Electric Utility. Our name and logo may have changed but we are the same group of dedicated employees providing the same great service our customers have come to expect.

Customer Service

Want to establish service with Stillwater Electric Utility?

Service can be established in person at City Hall, 723 S. Lewis. For information on what to bring, deposit policy and other necessary information call 742-8245 or visit our Establish Service page.

Have billing questions?

Contact the Billing Department at 742-8252

Need to make payment arrangements?

Contact Customer Service at 742-8246

Want to Auto-Pay your utility bill?

Our Auto-Pay page will provide instructions

Want info on fees charged by Stillwater Electric Utility?

Our Fees page has information on fees associated with electrical service from Stillwater Electric Utility

Need to report a street light out?

Use our Assistance Request system to let us know about it