City of Stillwater - Electric Utility

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City Hall : Electric : Customer Service : Auto-Pay

May 15, 2008

Assistance Request

Did You Know?

Stillwater Electric Utility was honored recently in 2004 and again in 2006 as the most reliable electric service provider among Oklahoma municipal utilities of similar size. Stillwater’s average system availability index (ASAI) has been 99.98% or better during each of the last 4 years.
You can report a street light outage using our Assistance Request Systemor by calling 742-8230.
Compact Fluorescent Lamps (CFLs) - An energy saving alternative to standard (incandescent) light bulbs, CFLs use less wattage to give you the same lighting power as a larger wattage standard bulb.
Lightning kills nearly one hundred people every year in the United States and injures hundreds of others. When you first notice an upcoming storm, remember that lightning usually precedes rain. Go to the nearest building or car and stay inside until the storm has passed. Do not wait until the storm begins to take cover. Protect yourself and your family by moving to a safe place. Stay in the safe place until signs of lightning and thunder have been past for thirty minutes.
The light poles along Boomer Lake walking trail are now numbered to assist pedestrians when reporting non-working lights. Call 742-8230 or use the online Assistance Request System and note the pole number of the non-working trail light.
Stillwater’s community-owned utility is no longer known as ‘Stillwater Power’. We are simply the electric utility department of the City of Stillwater a.k.a. Stillwater Electric Utility. Our name and logo may have changed but we are the same group of dedicated employees providing the same great service our customers have come to expect.

Auto-Pay

Now you can avoid the hassle of having to remember to pay your electricity bill each month! With Auto-Pay, the charge for electricity is automatically drafted from your bank account each month.

Approximately 21 days before your account information is sent to the bank, you will receive a copy of the bill. This copy is for your records only, not for payment.

If there are any problems with the charges, you can contact our office to review your utility account, with plenty of time to resolve your concerns before your account is actually drafted.

Also, if Auto-Pay doesn't work for you, Stillwater Electric Utility does accept credit cards for utility payments as well!

How do I sign up?

Print out the form here.
Complete the form.
Attach a voided check.
Mail or bring the completed form and voided check to: 723 S. Lewis, Stillwater OK, 74074